Privacy Policy
At Betecoa, your privacy is of paramount importance to us. This Privacy Policy outlines the types of personal data we collect, how we use it, and your rights regarding your information. We are committed to protecting your data and ensuring transparency in how your information is handled.
What Data We Collect
We collect various types of information when you interact with our website and services, including but not limited to:
- Personal Identification Information: such as your name, email address, phone number, and postal address when you contact us or register.
- Usage Data: information about how you use our site, which pages you visit, how long you stay, and other analytical data.
- Cookies and Tracking Technologies: data collected through cookies to enhance user experience (see the Cookies section below).
- Communication Data: records of correspondence between you and our team, including emails and messages.
How We Use Data
Your personal data may be used for the following purposes:
- To provide, operate, and maintain our website and services.
- To respond to your inquiries and provide support.
- To send you important updates, newsletters, or promotional materials, where you have opted in to receive such communications.
- To improve our website functionality and user experience based on usage data and feedback.
- To comply with legal obligations and enforce our terms and policies.
Cookies
Our website uses cookies and similar tracking technologies to enhance your experience. Cookies are small text files stored on your device that help us understand visitor behavior and preferences. Types of cookies we use include:
- Essential Cookies: necessary for core website functions and cannot be disabled.
- Performance Cookies: collect information on website usage to help us improve performance.
- Functional Cookies: remember your preferences and settings.
You can choose to disable cookies through your browser settings; however, this may affect some website functionalities.
Third-Party Links
Our website may contain links to third-party websites or services for your convenience. We do not control these external sites and are not responsible for their privacy practices. We encourage you to review the privacy policies of any third-party sites you visit.
Data Security
We implement appropriate technical and organizational measures to safeguard your data against unauthorized access, alteration, disclosure, or destruction. This includes secure servers, encryption, and access controls. Despite these efforts, please be aware that no method of electronic transmission or storage is 100% secure.
User Rights
Depending on your jurisdiction, you may have the following rights regarding your personal data:
- Right to Access: request a copy of the personal data we hold about you.
- Right to Rectification: request correction of inaccurate or incomplete data.
- Right to Erasure: request deletion of your personal data under certain conditions.
- Right to Restriction: request limitation of how we use your data.
- Right to Object: object to our use of your data for marketing or profiling purposes.
- Right to Data Portability: obtain and transfer your data to another service provider where applicable.
To exercise any of these rights, please contact us using the details provided below. We will respond in accordance with applicable data protection laws.
Contact Information
For any questions, concerns, or requests regarding your personal data or this Privacy Policy, please reach out to us at:
- Email: help@betecoa.com
- Phone: +44 20 7946 0387
- Address: 14 Albemarle Way, Clerkenwell, London EC1V 4JB, United Kingdom
- Social/X: https://x.com/Nature
We reserve the right to update this Privacy Policy from time to time. Any changes will be posted on this page with an updated revision date.